Reopening Updates- We will reopen to care July 6th prepared to protect and support your family.

Reopening Update

 Protecting your familyReopening Update-We will reopen to client care July 6th prepared to protect and support your family and ours.

We miss your faces and look forward to supporting your family’s oral and overall health in person again. The time has come we will reopen to client care July 6th. If you had a scheduled appt that was cancelled we will be in touch to get you back in the schedule if you would like an appt please email or call 519-736-1100. We appreciate your patience and want you to know that we have a backlog of 3 mths of clients to catch up on and will be moving as fast as we can. We are very excited and have missed you.  Regulated health professionals  have been given the go ahead to return to practice each with a strict set of guidelines. Our dental hygiene governing body has released these new guidelines in a living document (CDHO) so that we can return to practice safely. These will be in place for our opening. As always our clients’ health and safety is our first priority followed by maintaining the highest quality of care.
New protocols (new normal) things you can expect for your next visit.
What have we been up to? We have not been idle and have working behind the scenes to start to make changes to best protect you during your next visit. We have developed improved and updated protocols in the best interests of us as practitioners and you our clients with what is known about COVID19 at this time. (these will change as more information is available)
Here are some new things to expect at your next Embrace Dental Hygiene visit.
  • There will be a phone or email assessment to screen our clients for risk factors and illness before they are placed in the schedule.
  • You will be asked to wait in your car until we text or wave you in for your appt.
  • You will be asked to bring and wear a mask inside the clinic. If you do not have one one will be provided. (Until in the treatment room of course 😉
  • Your temperature will be taken.
  • Appointments will be spaced to eliminate contact from client to client. (That means we will be seeing fewer clients so be patient with us:))
  • Each client will be asked to use hand sanitizer prior to care being provided.
  • Each client will be rinsing with H202 (hydrogen peroxide at 1.5%) to kill bacteria and viruses prior to initiation of any care.
  • Jen your Registered Dental Hygienist will have a new look:)  More personal protective equipment to reduce risk to us and you. Gowns, shields etc.
  • There will be a new high volume evacuation unit in use in the operatory during procedures that create aerosols that will drastically reduce air contamination.
  • We are investing in and installing an air purification system that has triple filtration and has been proven to reduce contaminants including viruses by more than 99% Beyond by Aerus
These protocols exceed what our dental hygiene college has deemed necessary and are the strictest in dentistry. In fact traditional dental offices and dentists may be following a much less strict protocol.  Jen is a planner and deliberator she has made sure everything exceeds current guidelines and that your experience will continue to be the quality and comfort that you have been accustomed to at Embrace Dental Hygiene. If you had a scheduled appt we will be in touch in the next two weeks. Please contact us if you would like to be placed on a list for our first available visits.
Existing Protocols and Infection Prevention and Control at Embrace Dental Hygiene (Pre pandemic)
Our infection prevention and control at Embrace Dental Hygiene has always met and exceeded existing standards. Existing infection prevention and control protocols were designed primarily for blood borne illness. Why? Because no pathogen prior COVID19 was like this virus. It is very different in how it’s transmitted and how long it lives in the air and on surfaces. It is also transmitted from asymptomatic hosts which means people who do not seem sick and do not feel sick can pass it to people they are in close contact with. Aerosols is a word I will be using a lot in this blog as it is suspected that is primarily how COVID19 is transmitted. It is also why the dental profession is looking at some significant changes to establish a safe new normal. Dental professionals are in a very high risk position due to production of these aerosols. Aerosols are small droplets that are produced when we are working in someones mouth. Think of a humidifier or diffuser. The amount produced varies based on the procedure taking place.
  • In our field we always use and wear proper personal protective equipment in gloves, masks eye protection and uniforms. Embrace Dental Hygiene and Jen donated the office inventory of PPE back in March to support our front line workers at Windsor Regional Hospital. We have struggled to source new supplies that were unavailable, delayed or 5-6x more costly than before the pandemic. There is a significant shortage in our country due to COVID19.
Some benefits intrinsic to our practice:
  • we are a small cozy practice. We will only ever have one to two practitioners working at a time. This limits risks and contact between our clients.
  • we have always had hands-free faucets and soap dispensers
  • We do not have dental fillings or surgical procedures taking place in the office this limits aerosol production which in turn limits risk. A big benefit of being an independent hygiene practice or dental hygiene only.
  • At Embrace Dental Hygiene we chose and use OPTIM33 one of the most effective and safest disinfecting agents to clean and disinfect our rooms and surfaces. Each room and surface is wiped and cleaned after each client visit. OPTIM33 is proven effective against viruses and bacteria nastier than COVID19.
  • Instrument maintenance is completed at the highest standard. Our instruments are cleaned and dried prior to sterilization in a sealed hydrim after each use. This eliminates scrubbing and other instrument processing techniques that create dangerous aerosols. We use an autoclave to sterilize our instruments. Biological and chemical indicators are used that demonstrate and ensure that sterilization has taken place.
  • Our sterile instruments are stored in closed cupboards and in sealed protective cassettes and pouches to prevent contamination.
  • Our equipment is maintained and tested regularly to ensure optimal functioning.

There is much more but these are standards that will go forward after this crisis.

Our dedication and passion for the field of dental hygiene, our clients and the client experience at Embrace Dental Hygiene has not wavered. We are anxious to continue to serve you and community. Please contact us if you have questions or concerns We are always here to support you. To arrange a phone or online consultation email or contact us through our Facebook or Instagram pages.
Jen Mayhew Registered Dental Hygienist

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